Find answers to common questions about The Wok Shop and our products.
Yes, we offer international shipping to most countries. Please note that shipping fees and delivery times may vary depending on the destination.
*Due to the unrealistic high shipping fee, we have disabled all the international orders beside Canada. Please email us thewokshopstore@gmail.com for other international order inquiry.
Returns are acceptable, not used, change of mind, different item in mind.
Refund if received in good order and timely.
Yes, once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your shipment.